Privacy Policy

Who we are

Legal entity: Pacific Tally Systems
Operating brand: Departure Bay Digital
Operator: Chris Winters
Location: Nanaimo, British Columbia, Canada
Contact: hello@departurebaydigital.ca

Pacific Tally Systems is a CRA-registered Canadian business based in Nanaimo, British Columbia. A physical mailing address is included on invoices and outbound business correspondence as required by Canadian law.

What this website collects

This site is primarily a marketing brochure. It does not use account logins, analytics cookies, or advertising trackers.

We may collect personal information when you:

• Use the contact form on this site (which may open your email application to message us)
• Email us at the address listed on this site
• Hire us for a project and exchange files, invoices, or access credentials
• Communicate with us by phone or other channels you initiate

Information you send may include your name, email address, business name, project details, and any files you attach voluntarily.

How we use information

• Reply to inquiries and provide quotes
• Deliver contracted work
• Invoice and record payments
• Meet legal, tax, and record-keeping obligations

We do not sell personal information. We do not send marketing email unless you have an existing business relationship and the message is relevant to work you asked about, in line with Canada’s anti-spam law (CASL).

Where data is stored

Email and project files are stored on systems we control (email provider, local workstation, VPS, or cloud tools needed to deliver your project). We keep information only as long as needed for the purposes above or as required by law.

Your rights

Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of personal information we hold about you, subject to legal retention requirements. Email us to make a request.

Links to other sites

This site links to client work and sample projects on other domains. Those sites have their own privacy practices. We are not responsible for third-party sites.

Accessibility

Departure Bay Digital is committed to accessibility. Our site follows WCAG 2.1 AA guidelines. We use semantic HTML, provide alt text, captions, and keyboard navigation. Contact us if you need information in an alternative format: hello@departurebaydigital.ca.

Changes

We may update this policy as the business or website changes. The date at the top will be revised when that happens.